Roadmap to Peace Privacy Policy

Last Updated: June 24, 2026

Roadmap to Peace recognizes the importance of protecting the privacy, safety, and confidentiality of the young people, families, community members, and partners we serve.

Roadmap to Peace is a community-driven initiative led by Instituto Familiar de la Raza, Inc. This Privacy Policy explains how Roadmap to Peace and Instituto Familiar de la Raza collect, use, share, and protect personal information received through this website, referral forms, communications, and program services.

Information We Collect

Depending on how you interact with Roadmap to Peace, we may collect the following types of information:

• Contact information: Your name, email address, mailing address, and telephone number.
• Referral and eligibility information: Information needed to determine eligibility for Roadmap to Peace services, connect individuals with appropriate resources, or respond to referral inquiries.
• Program and service information: Information related to your needs, goals, participation, appointments, referrals, and services.
• Health and support information: Relevant health, behavioral health, or social-service information that you voluntarily provide or that is necessary to coordinate appropriate care and services.
• Consent information: Records documenting your consent to receive services, communications, referrals, or other forms of support.
• Website information: Basic technical information that may be collected when you visit the website, such as your browser type, device type, IP address, pages visited, and information collected through cookies or similar technologies.

Please avoid submitting confidential health information through a general website contact form unless the form specifically states that it is intended for that purpose.

How We Use Your Information

We may use the information we collect to:

• Respond to questions, contact requests, and referral inquiries.
• Determine eligibility for Roadmap to Peace programs and services.
• Connect participants with appropriate Roadmap to Peace service-network partners.
• Coordinate care, services, appointments, referrals, and follow-up communications.
• Maintain program records and evaluate the effectiveness of our services.
• Improve the accessibility, security, performance, and content of our website.
• Meet contractual, reporting, legal, regulatory, and funding requirements.
• Protect the health, safety, and rights of participants, staff members, partners, and members of the community.

We will only use personal information for purposes that are reasonably related to the services requested or as otherwise permitted or required by law.

How We Share Information

Roadmap to Peace does not sell or rent personal information.

Because Roadmap to Peace coordinates services through a network of community-based organizations, information may be shared with Instituto Familiar de la Raza and authorized Roadmap to Peace service-network partners when necessary to provide or coordinate services.

Information will only be shared with appropriate consent or other legal authorization, except when disclosure is required by law or is necessary to address an immediate health or safety concern.

We may also share limited information with trusted service providers that help us operate our website, forms, databases, communications, or other administrative systems. These providers are only permitted to use the information as necessary to perform services on our behalf.

Phone Numbers, Text Messages, and Consent

When you provide a phone number, Roadmap to Peace may use it to respond to your request, provide information about services, coordinate appointments or referrals, and communicate other information related to your participation.

By providing a mobile telephone number and agreeing to receive text messages, you consent to being contacted by SMS. Message and data rates may apply. You may reply STOP to discontinue text messages.

Mobile information, text-message consent, and opt-in information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Roadmap to Peace does not use participant phone numbers for unrelated commercial marketing.

Cookies and Website Information

This website may use cookies and similar technologies to support basic website functions, remember user preferences, understand how visitors use the website, and improve website performance.

You may adjust your browser settings to limit or block cookies. Disabling certain cookies may affect how some parts of the website function.

Protection of Personal Information

Roadmap to Peace and Instituto Familiar de la Raza use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited to authorized personnel and service partners who need the information to perform their responsibilities. Personnel who handle confidential information are expected to follow applicable privacy, confidentiality, and security requirements.

When protected health information is collected or maintained, it will be handled in accordance with applicable privacy laws and organizational policies, including the Health Insurance Portability and Accountability Act when it applies.

No website, electronic communication, or data-storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee the absolute security of information submitted electronically.

Information About Young People

Roadmap to Peace provides services to youth and young adults. When consent from a parent, guardian, or other authorized person is required by law, Roadmap to Peace will request that consent before collecting or using certain personal information.

This website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate authorization.

Your Privacy Rights

Depending on the type of information involved and applicable law, you may have the right to:

• Request access to personal information maintained about you.
• Request a copy of your personal information.
• Ask that inaccurate or incomplete information be corrected.
• Withdraw consent for certain uses or communications, subject to legal, contractual, clinical, and program requirements.
• Ask questions or raise concerns about how your information is being handled.
• Opt out of nonessential email or text-message communications.

Some information may need to be retained to comply with legal, contractual, clinical, reporting, or recordkeeping obligations.

Third-Party Websites and Partner Organizations

The Roadmap to Peace website may include links to partner organizations, referral forms, social-media platforms, government resources, or other third-party websites.

These organizations and websites may have their own privacy policies and information-handling practices. Roadmap to Peace is not responsible for the privacy practices or content of websites that it does not operate.

When you receive services directly from a Roadmap to Peace partner organization, that organization’s privacy policies and notices may also apply.

Changes to This Privacy Policy

Roadmap to Peace may update this Privacy Policy periodically to reflect changes to our services, website practices, legal requirements, or organizational policies.

Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact:

Roadmap to Peace
An initiative of Instituto Familiar de la Raza, Inc.
2919 Mission Street
San Francisco, CA 94110

Email: info@ifrsf.org
Phone: (415) 229-0500

We are committed to protecting your privacy and treating your personal information with care, dignity, and respect.

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